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HubSpot Service Network A Boon To Inbound Marketers

  
  
  

By Linda Sevier

 2009 was a great year for my business and I am really excited about 2010! Sometimes I feel very guilty being upbeat when peers ask "how's business?".  Many of them have been hit hard by the recession while I have been able to expand.  As with any business during hard times there are many factors that contribute to success or failure. A couple of factors that contributed greatly to the success of my small business are embracing Inbound Marketing with HubSpot and becoming a member of HubSpot's Service Network.

 While many of my peers struggled during 2009 and early 2010, I was getting qualified leads from HubSpot and generating leads of my own using Inbound Marketing.  Rather than cut back I have been able to expand my company and build relationships with other companies in the Service Network.  

I networked recently with local HubSpot Users and Partners at the HubSpot Central Mass Users Group meeting.  HubSpot Certified Partner, Susan LaPlante-Dube of Precision Marketing Group and I were speaking to a couple of business owners who are working to become Partners and join HubSpot's Service Network.  They had questions and concerns about the program.  The underlying question was "am I really going to get referrals from HubSpot"?  Susan and I assured them that if they passed the certification exam and proved themselves as quality providers they would get referrals.  It struck me at the time how unusual it is to be in a room with several competitors, be at ease, and encouraging others to become competitors as well.  

Susan's company is one of several agencies that I have collaborated with on projects.  Although we had to demonstrate proficiency in all aspects of Inbound Marketing to pass HubSpot's certification exam, we each have our strengths.  I've worked with agencies outside of the HubSpot Service Network but have not been as comfortable in the relationship.  Why?  Susan summed it up when she said "there is plenty of business for everyone".  

Pagetender has been fortunate to be a partner since the inception of the program. I have become comfortable building relationships with other HubSpot Partners because we really aren't competing in a traditional sense.  HubSpot is a software company, not a service company. Rather than building an infrastructure to provide a wide range of services to their customers, they put their money and energy into developing a group of Partners (VARs or value added resellers).  Partners are required to pass a rigorous certification exam and to meet a standard of excellence. HubSpot measures their success using their internal measurement scale CHI, Customer Happiness Index.  HubSpot can focus on innovation and build their customer base trusting their Partners to provide high quality services. The HubSpot Service Network is a win for HubSpot, HubSpot customers and Inbound Marketing Agencies like mine.  

Need help with Inbound Marketing? Visit the HubSpot Service Network and contact a Certified Partner.  Working to become a Certified Partner? I look forward to working with you.


Comments

Nice post Linda, we are one of your Hubspot Partners and couldn't agree more. I have had similar positive relationships with other partners and look forward to the opportunity to work with you and your team in the future. We are San Diego based so won't be able to make it to very many of your User Group Meetings in Mass., wish I could be there!! 
 
-- PR
Posted @ Tuesday, March 23, 2010 12:22 PM by Peter Rastello
Peter, 
Thanks so much for your comment. Happy to hear that you have had the same experience working with partners. If you find yourself in MA on business some day get in touch and perhaps we can have a cup of coffee. I too hope we have an opportunity to work together.
Posted @ Monday, March 29, 2010 9:55 AM by Linda Sevier
Peter; 
Nice post - thanks for sharing! 
We, too, are a HubSpot partner and feel, like you and Susan, that there's plenty of work for all of us. We're based in Toronto, Canada. If any of you are in town for long enough, give me a call and we can swap stories over some coffee or lunch. 
Oh yes, we're finding business pretty good, too. And we launched our company just as the financial deepened early in 2009. It's all because Inbound Really Rocks!
Posted @ Monday, March 29, 2010 5:26 PM by Eric Goldman
Eric, 
Thanks for taking the time to share with us. That is wonderful news. Imagine building a business over the last year. What a challenge. You are a perfect example of Inbound Marketing Rocking. Congratulations. Would love to get together with you too. Please give me a call too if you are in my area. I am in central Massachusetts but also get into Cambridge too.
Posted @ Tuesday, March 30, 2010 9:42 AM by Linda Sevier
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