
by Dave Maloney
Have you ever received an email from an “online reputation management” company who is offering to take care of your company's ratings and reviews across the internet? For a price, they'll go out and search for any feedback on your company or brand, and “clean up” any negative stuff. They may even claim that they work with customer review sites to remove any negative feedback. If you think that this sounds a little too good to be true, well, it is, because they can't.
Customer review site Yelp announced “There's never been any amount of money one can pay -- to Yelp or any third party -- to manipulate reviews.” (Not only is Yelp a great resource for customer reviews of local businesses, any industries, any location, it's also a great place to set up a business profile as part of your link building strategy!)